BTU is committed to provide products and services that meet our customer requirements, international standards, authority regulations and specifications. Our management is committed to high standard of customer satisfaction by making sure that this quality policy is communicated and understood within the organization and that it is reviewed for continues improvement. We provide our employees with all the necessary information, training, tools and support so that they can achieve our quality objectives. It is our policy to deliver projects on time. We continually improve to prevent errors, reduce costs, and increase value.
Our objectives are to:
- Provide exceptional service and reliability.
- Provide quality workmanship by committed and trained personnel.
- Provide value for money using only suitable quality materials.
- Satisfy our clients’ requirements and all stakeholders including BTU team.
- Provide the services in a professional and ethically responsible manner.